To restart your Samsung S23 and troubleshoot issues, start by visiting the device's settings menu and selecting 'About phone' or 'Device information'. This will show you the current software version of your phone. If an update is available, proceed with updating the software as it may resolve any underlying issues causing the phone to fail to turn on. After the update is installed, restart your Samsung S23 by going back to the settings menu and selecting 'Power' or 'Shut down'. This will force the device to shut down completely and then restart, allowing you to test if the issue persists.
If updating the software does not resolve the issue, try booting your phone in safe mode. To do this, press and hold the volume down button while simultaneously pressing the power button. Release the power button but continue holding the volume down button until the Samsung logo appears. Your phone will then boot into safe mode, which can help you identify if a third-party app is causing the problem.
Another troubleshooting step is to perform a factory reset on your Samsung S23. This will erase all data and settings on your device, so be sure to back up any important information before proceeding. To perform a factory reset, go to the settings menu and select 'Backup & reset' or 'Factory data reset'. Follow the on-screen instructions to complete the process.
It's also worth checking if there are any malware infections or corrupted system files that could be causing the issue. Use an antivirus program or scan for malware to ensure your phone is free from any potential threats.