If you're having trouble cancelling your Spotify Premium subscription over the phone, it's likely due to one of the following common mistakes:
Many users make the mistake of calling the customer service number without verifying their account information first. This can lead to being transferred to a different department or representative who may not have access to cancel your subscription.
Others incorrectly think they need to speak with a manager to get their request processed. In most cases, you can cancel your subscription by simply speaking with an agent and providing them with your account details.
Some users attempt to cancel their subscription during peak hours or when the customer service team is busy, which can result in long hold times or being transferred to a queue.
It's essential to have your account information readily available, including your email address associated with the account and any payment method used. This will help ensure that you can verify your identity and complete the cancellation process efficiently.
By avoiding these common mistakes and following the proper steps, you should be able to successfully cancel your Spotify Premium subscription over the phone. If you're still having trouble, consider reaching out to Spotify's support team via email or live chat for additional assistance.